Book with Galena Mountain Guides

Thank you for choosing to book a trip with Galena Mountain Guides. GMG strives to provide you with the best possible service so that you can have an incredible trip. We ask that you fill out the Contact Form below and read our Booking and Cancellation Policies that follow. Thank you very much and we look forward to seeing you!

GMG/Pierre Hungr Booking and Cancellation Policies

Risk Awareness and Assumption of Risk

Galena Mountain Guides (GMG)/Pierre Hungr operates trips in Wilderness and Alpine terrain. There are many risks, dangers and hazards inherent to this environment, some of which include: avalanches, cornices, crevasses, seracs, trees and treewells, creeks, cliffs, rockfall, variable and difficult travel conditions, illness, equipment failure, wild animals, getting lost, difficulty in or lack of communication and/or rescue, unpredictable weather and mistakes made by guides. Other risks include contraction of infectious diseases such as Covid-19. The ACMG Covid-19 Recommended Best Practises and the BC Government provide GMG's/Pierre Hungr's guidelines for Covid-19 protocols. Additionally, you will be required to follow the protocols of the commercial operation(s) or institution(s) providing hospitality services for this trip.

Galena Mountain Guides/Pierre Hungr requires that all guests sign an ACMG Release of Liability Waiver prior to the start of their trip. Please carefully read this document before signing and seek legal advice if you are unsure of its terms or their meaning. A copy of this waiver will be provided by GMG/Pierre Hungr for you to sign at the start of your trip.

Booking Policy

To make a booking, please fill out and email us the Booking Form above. A deposit amount, listed above, is required at the time of booking to reserve your spot, with the final balance payment due 30 days prior to the start of your trip. Payments can be made using the methods listed above. If the final balance payment for your booking is not received 30 days prior to the start of your trip, your spot will be cancelled and deposit forfeited to Galena Mountain Guides/Pierre Hungr.

Current Cancellation Policy

Should you need to cancel your booking for any reason, the following cancellation policy will apply:

• 30 days before the trip starts: Full refund.
• Between 30 and 15 days prior to trip: No refund on deposit amount listed above, balance refunded.
• Less than 15 days before trip: No refund.
• Anytime during the trip: No refund.

Cancellations must be received in writing (email). We recommend that you purchase cancellation insurance, see below for details. If you can find someone to fill your spot, the above cancellation penalties will not apply and the booking will proceed under the new person's name provided they promptly read a waiver, agree to these terms and fill in a Booking Form. If you choose to leave partway through a trip, you will receive no refund and will be responsible for all additional related expenses, including helicopter transportation.

Your inability to complete your booking due to reasons outside of your control, including without limitation travel issues, closed borders, and local viral outbreaks, is at your sole risk, and such inability to complete will be deemed a cancellation of your booking and our standard cancellation policy will apply.

Cancellation by Galena Mountain Guides/Pierre Hungr

When we confirm your booking we are guaranteeing that the trip will depart. If we cancel a trip for any reason except a force majeure (including a pandemic) prior to the start date, a refund will be provided. If we are forced to cancel a trip partway in which all participants are still willing and able to continue, a refund for the unused portion of the trip will be provided.

Trip Cancellation Insurance

After we confirm your trip, Galena Mountain Guides/Pierre Hungr cannot refund payment or release you from your contractual obligation except in the conditions stated in our cancellation policy above. To avoid unnecessary cancellation penalties, cancellation insurance is strongly recommended in the event you cannot participate or if your trip is interrupted "for any reason". This type of insurance is available from most insurance companies and credit cards. We recommend TuGo, the Simpson Group or Lifestyle.

Medical/Evacuation Insurance

All participants are recommended to have personal, internationally accepted medical insurance for all activities pertaining to their trip, including emergency rescue and evacuation. Additionally, ensure that your insurance covers "roped travel". We recommend TuGo, the American Alpine Club, the Federation Francaise des Clubs Alpins et de Montagne, the Simpson Group or Lifestyle.